Providing premier hotel WiFi to Premier Inn

We have installed a new hotel WiFi solution into 300 Premier Inns across the country, which allow both free and paid options depending on customer requirements.

Providing premier WiFi to Premier Inn

Providing premier WiFi to Premier Inn

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0330 303 2655
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Emily Almond

Premier Inn needed a consistent service, from one single WiFi provider, that offered full support for the hotel sites and guests, with no downtime or disruption during installation.

How did we address Premier Inn's challenges?

  • We developed a hybrid solution giving a combination of restricted free and unlimited chargeable access for guests
  • We implemented a fully dedicated project team to provide rapid installation into 300 hotels
  • We provided strong Service Levels Agreement and pro-active network monitoring

What were the benefits to Premier Inn?

Our solution gave Premier Inn the flexibility they needed and also an improved user experience, along with a resilient WiFi service and responsive support.

"Flexibility, reliability and resilience were major factors in deciding on an exclusive WiFi provider for the entire Premier Inn estate"

Why did Premier Inn choose Arqiva? 

Arqiva have been the preferred technology partner of Whitbread since 2006 and have provided WiFi to approximately half of the Premier Inn estate. Our continued collaboration has been strengthened by our ability to provide a hybrid WiFi solution and a nationwide managed service.

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